F.A.Q
IF YOUR QUESTION ISN'T ANSWERED HERE, FEEL FREE TO USE THE CHAT BOX PINNED TO THE SCREEN OR CLICK HERE TO CONTACT US.
1. General Information
Q: What is S7VN?
A: S7VN LLC is a FUTURE-FORWARD e-commerce store that offers affordable products from innovative engineers,
Q: Where is S7VN LLC based?
A: We are based in Orlando, Florida, and we ship nationwide.
2. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods at checkout.
Q: Can I cancel or modify my order after placing it?
A: Orders can only be modified or canceled within 24 hours of placement. Please contact our support team immediately.
3. Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary based on the supplier and your location. Estimated delivery times are provided at checkout.
Q: Do you offer international shipping?
A: Currently, we only ship within the U.S.
Q: Why is packaging the bare minimum: Although it was considered to brand all packaging, we came to a team decision that doing so would raise prices for customers. So we ensure packaging is safe secure and cost effective.
4. Returns & Refunds
Q: What is your return policy?
A: Products can be returned within 7-14 business days if they are in their original packaging and unused. Customers are responsible for return shipping costs.
Q: Can I exchange an item?
A: Exchanges are available only if you received an incorrect item. Please contact our support team within 7 business days.
5. Product & Supplier Information
Q: Where do your products come from?
A: We source our products from multiple trusted suppliers and engineers to provide high-quality items at affordable prices.
Q: How can I be sure of the quality of the products?
A: We carefully select our suppliers and ensure they meet our quality standards. Customer reviews can also help guide your purchasing decisions.
6. Customer Support
Q: How can I contact customer support?
A: You can reach us via email at [S7VN@S7VN.COM] or use the chat box pinned to the screen.
Q: What are your customer support hours?
A: Our support team is available Monday to Friday, 9 AM to 5 PM (EST).
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If you have any other questions, feel free to contact us!